Seagate 4tb External Hard Drive Ps4 Not Working

Sometimes, the Seagate 4TB external hard drive does not work on your PS4. This problem will occur due to connectivity issues, corrupted external drive, uninitialized hard drive, outdated PS4 system software, etc. If you face this issue with your PS4 console, follow the below instructions carefully to solve Seagate 4tb External Hard Drive Ps4 Not Working.


Seagate 4tb External Hard Drive Ps4 Not Working
  • First, check if your Seagate 4TB external hard drive is damaged. If you find that the drive is physically damaged, take the necessary steps to fix your drive.
  • Verify that your hard drive is compatible with your PS4 console.
  • The PS4 console will recognize one external drive at a time. So, if you have connected any other external hard drive (other than the Seagate 4TB drive), remove it from your console.
  • If you have connected the hard drive to the console via the USB port, check whether it is properly connected.
  • If it does not work, try to connect the hard drive to a different USB port on your PS4 console.
  • If the issue isn’t solved, disconnect the hard drive from the console.
  • Now, connect it to your computer and check whether it is working and is ready to use.
  • If the issue continues, follow the next instructions.


  • Turn off the PS4 console and disconnect its power cord from the electrical outlet.
  • Now, unplug the Seagate 4TB external hard drive from the console and wait for some time.
  • Again, connect the power cord to your console and turn it on.
  • Connect the external hard drive to the USB port on the console and check whether it is working.
  • If it doesn’t work, perform the following instructions.


Rebuild The Ps4 Database
  • First, press the Power button on your PS4 console for three seconds to turn it off.
  • Now, hit and hold the Power button until you hear two beep sounds.
  • Connect the PS4 controller using a USB cable to your console.
  • Hit PS on the controller to enable the safe mode in your PS4 console.
  • Now, you will see some set of options on the console.
  • Here, navigate to the Rebuild Database option from the list and press the X button to start initializing.
  • A dialog box will display on the screen. Select OK.
  • Make sure not to turn off the console during this process.
  • Now, the console will take some time to rebuild the database.
  • Once the process is completed, connect the Seagate 4TB external hard drive to your console and check whether it is working now.
  • If this troubleshooting method does not work, follow the next instructions.


Update Your Ps4 Console
  • Ensure to connect your PS4 console to a standard network.
  • Now, go to the home screen on your console.
  • Select Settings and choose the System Software Update option from the list.
  • In case there are any updates available, click the Next or Update button to download the available update.
  • Otherwise, a message will display on the screen saying, “The latest version of the system software is already installed.”
  • Once updated, select the notification link to proceed.
  • Choose Download in the left menu panel and select the downloaded file by pressing the X button on the controller.
  • Now, perform the on-screen instructions to complete the installation.

The above troubleshooting methods should help resolve the “Seagate 4tb External Hard Drive Ps4 Not Working” issue. In case you need further clarifications, contact our technical experts using the call option on this page.

Call us