Wd Passport External Hard Drive Installation - Quick Guide

Before you begin with the setup procedure, here are a few key features of the Wd Passport External Hard Drive Installation steps that you need to know.

  • Slim design
  • Password protection
  • Super-speed USB 3.0 compatibility
  • Long-term reliability
  • Up to 5TB capacity
  • 256-bit AES hardware encryption
  • 3-year limited warranty

The basic setup procedure includes:

  • Unboxing
  • Connecting the power cable
  • Installation of the software
  • Initializing the drive
  • Partitioning and formatting

Now, let us learn the steps in detail.

Wd Passport External Hard Drive

Getting started with WD My Passport:

Unboxing:

  • Open the external hard drive package.
  • Check all the components present in it.
  • Take out the WD My Passport drive from the box.

Connecting the portable drive:

  • At first, turn on your computer.
  • Using a USB 3.0 cable, connect the WD My Passport drive to your computer.
  • Now, the My Passport drive appears in file management’s utility and is ready to be used as an external storage device.

The hardware setup is now complete.

Initializing the drive:

  • On your computer, click the Start menu.
  • Click File Explorer.
  • In the left navigation bar, select This PC and then right-click on it.
  • Choose Manage.
  • Select Disk Management under the storage section.
  • The Disk Management window appears on the screen.
  • When you open Disk Management, you will see that the Initialize Disk Wizard pops up immediately.
  • Click the OK button to start the initialization.
  • The initialization process starts and your drive will be initialized.
  • A black bar is displayed with an Unallocated label.
  • You can also create multiple partitions and format your drive.

Partitioning and formatting the drive:

  • On your Windows computer, click the Windows icon at the bottom-left corner.
  • Select Disk Management. The Disk Management window appears on the screen. Disk Management is used for partitioning and formatting an external drive. Now, ensure that you’ve initialized your drive.
  • You’ll find the unallocated pane with a black bar on top. Right-click the unallocated black bar.
  • Click New Simple Volume and then click Next.
  • Select your volume size and then click Next.
  • When prompted to select the file system, choose NTFS and then select the Perform a quick format checkbox.
  • Finally, click Finish.

Now, let us move to the WD My Passport Hard Drive Installation of the software.

WD software installation:

  • On your computer, visit the official WD website.
  • Click Support and then select the WD tab.
  • Choose your product.
  • Click the Downloads tab.
  • Scroll down to find the software. Select the required software that you want to download.
  • Finally, click Download.

The WD My Passport drive setup is now complete.

Download ⇒

Download ⇒

Wd Passport External Hard Drive Download

A driver is basically a program that converts data in the form of application software. To download the driver for your WD My Passport hard drive, you can simply click the Driver Download button from our support page. Or else, try to download the driver from the manufacturer’s website.

WD My Passport Drivers For Mac

Here’s how to download the driver for Mac.

  • On your computer, visit the official WD website.
  • Click Support and then select the WD tab.
  • Choose your product.
  • Click the Downloads tab.
  • Scroll down to find the software. Select the required software that you want to download.
  • Click Download.

WD My Passport Drivers For Windows

If you want to download the software for your Windows computer, then try following the below-given steps.

  • On your computer, open a web browser.
  • Visit the official WD website.
  • Go to the products page and then select the My Passport external hard drive.
  • Click the Downloads tab and scroll down.
  • Select the software under the Windows section.
  • Click Download.

How Do I Install WD My Passport Drivers?

The available WD software for Windows includes:

  • WD Drive Utility
  • WD Security
  • WD Backup
  • WD Discovery

After downloading the software from the manufacturer’s website, try the below-given steps.

  • On your computer, double-click the downloaded file.
  • The WD Apps Setup wizard appears on the screen.
  • In the WD Apps Setup wizard, click Next.
  • You’ll find these options to install the software in the Installation Type dialog box.
  • Recommended Install
  • Custom Install
  • In the Installation Type dialog box, select the Recommended Install option.
  • Click the End User License Agreement link. It directs you to the End User License Agreement. Read the agreement thoroughly.
  • Once done, select the checkbox next to I agree to the terms of the Western Digital End User License Agreement.
  • The Wd Passport External Hard Drive Installation process starts and the progress bar displays on the screen.
  • Click Next.
  • In the Installation Complete dialog box, you’ll find these options:
  • Back up files with WD Backup
  • Set security with WD Security
  • Manage your drive with WD Drive utilities
  • You can select one of the options and do the necessary task.
  • Finally, click Finish.

How Do I Recover Data From WD My Passport External Hard Drive?

As WD My Passport comes with backup software, you can restore files from it. Here’s how to recover data from the WD My Passport external hard drive. It does not have any data recovery when you lose any important files. Therefore, you should regularly back up your files. You can download Acronis True Image for Western Digital software from the official WD website to protect your files. Here’s how to download the software.

Downloading and installing the software:

  • On your computer, open a web browser.
  • Visit the official WD website.
  • Navigate to your products page and then click on your product, which is WD My Passport.
  • Scroll down to locate the software.
  • Click the plus symbol next to the software name.
  • Click the blue Download button.
  • Now, run the setup file and then click Install.
  • The installation process takes place. When the installation gets completed, click Start Application.
  • Agree to the Terms and Conditions of the license agreement and then follow the on-screen instructions.
  • Later, launch Acronis True Image for Western Digital software on your computer.
  • In the left side pane, click Backup and then select Add Backup.
  • Navigate to the Files and Folders section and then enable the file or folder that you want to back up.
  • You can also choose the desired destination for your backup.
  • Finally, click Backup Now.
  • You can also back up your data by clicking Later.

Now, exit the WD My Passport Hard Drive Installation wizard.

Wd Passport External Hard Drive

WD External Hard Drive With Cloud Backup

Cloud Backup is supported by portable devices like WD My Passport Ultra. WD My Passport does not support cloud access, and you can only restore any important files through the WD Backup storage software.

Why Is My WD External Hard Drive Not Showing Up?

When you plug in the drive using the USB cable, it should appear on the desktop. However, WD My Passport sometimes encounters an error, such as not showing up on Windows or Mac. There are many reasons why your drive is not showing up on Windows or Mac.

Some of the reasons are:

  • Damaged USB port
  • Incorrectly formatted drive
  • Poor cable

In this article, you’ll learn how to fix the WD My Passport not showing up error in Windows. As soon as you encounter the problem, ensure that you implement the following steps. While initializing the drive, make sure that you assign a drive letter in the Disk Management window. Here’s how to assign a drive letter in the Disk Management window.

  • On your Windows computer, click the Start menu.
  • Select the Disk management option.
  • In the Disk Management window, right-click your external drive name.
  • Select Shrink Volume.
  • In the shrink window, enter the volume and then click Shrink.
  • The primary partition is reduced to the applied volume. A new folder is created.
  • You can now right-click the unallocated folder.
  • Click New Simple Volume.
  • A pop-up window appears on the screen.
  • Click Next.
  • Enter the volume for the first partition and then click Next.
  • Assign a drive letter and then click Next. Follow the rest of the on-screen instructions.
  • Finally, click Close.
  • Now, restart your computer.
  • Later, check if the problem is resolved or not.
  • Ensure that you format your external hard drive with the required file system.
  • You can now try updating the device driver to fix the problem. Here’s how to update the device driver on Device Manager.

Updating the device driver:

  • On your computer, open the Power User Menu.
  • Select Device Manager.
  • Browse for the device you want to update the driver for, and then right-click the device icon or the device’s name.
  • Choose Update Driver.
  • In the Update Driver wizard, you can select the following options:
  • Search automatically for updated driver software
  • Browse my computer for driver software
  • After selecting the desired option, try to complete the on-screen instructions.
  • Finally, click Close.
  • Close the Device Manager window.

Troubleshooting

Troubleshooting

WD Drive Utilities Not Detecting Drive

If WD Drive Utilities does not detect your drive, then try following the below-given steps.

Try to uninstall WD Drive Utilities and reinstall it:

  • On your Windows computer, go to the Control Panel.
  • Click Programs and Features.
  • Search for the WD Drive Utilities software and then select it.
  • Select the Uninstall option.
  • On the next screen, select Uninstall.
  • The uninstallation process takes place.
  • After uninstalling the software, restart your computer and then download the WD Drive Utilities software from the manufacturer's website.

This should resolve the problem.

Checking the hardware problems:

  • If you make use of a poor USB cable, your software will not detect the drive. It is better to connect the same device with a different cable and also try connecting the drive to different USB ports.
  • If the problem still exists, proceed with the next step.
  • Try restarting your computer. Later, check if the problem is resolved or not.
  • Here’s how to restart your computer.
  • On your Windows computer, click the Start menu.
  • Select Restart.
  • Wait for some time. After your computer turns on, check whether Wd Passport External Hard Drive Utilities detects your drive or not.
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